Shipping Policy

The Hermann Wurst Haus has been successfully shipping meat products nationwide since 2011.  Our shipping experts will package your product properly and time your shipment correctly to ensure that it arrives at your doorstep in excellent condition.  Perishable items are shipped frozen in insulated coolers with gel packs.  All of our products are shipped UPS as we have found them to have the most reliable and friendly service. 

Shipping Rates and Methods:

We ship to the 48 contiguous states (we do not currently ship to Hawaii or Alaska).  We ship all orders to states in Region 1 by UPS Ground and they will arrive in approximately 1 to 3 Business Days.  Orders to states in Region 2 (Arizona, California, Idaho, Oregon and Washington) are shipped UPS 3 Day Select to arrive in 3 Business Days. See Shipping Schedule below.

Shipping Rates are based on the table below.  Note that a $5 handling charge is added to cover additional packaging (coolers and ice packs) year round.

2021 Holiday Shipping Schedule Coming Soon!

 

 

Standard Shipping Rates

Order Amount

Region 1

Region 2

2-3 Days

3 Day

$0 to $49.99

 $        15.99

 $             39.99

$50 to $79.99

 $        18.99

 $             49.99

$80 to $119.99

 $        21.99

 $             59.99

$120 to $149.99

 $        24.99

 $             69.99

$150 to $179.99

$        27.99

 $             79.99

$180 +

15%

45%

 

Shipping Schedule:

Orders will be shipped as promptly after received as possible depending on what day of the week it is received.  Because standard UPS delivery is unavailable on Saturdays or Sundays your ship date on perishable items will be chosen to avoid weekend days in transit. 

Perishable orders shipping to areas within 1 day UPS Ground will be shipped on Monday.

Perishable orders shipping to areas within 2 days UPS Ground will ship on Monday through Wednesday.

Orders shipping to Washington, Oregon, California, Idaho and Arizona must be shipped UPS 3 Day Select and will be shipped on Mondays and Tuesdays only. 

Non-Perishable orders will be shipped UPS Ground on Monday through Friday.

If you need an exact delivery date or expedited shipping please call our store at (573)486-2266 and ask for Doug.

Perishable items are shipped with "No signature required" to avoid spoiling.  So if no one is available for delivery it will be left at the door.

Return and Guarantee Policy

Guarantee

If you experience a problem with any of our products, shipping, or customer service – please let us know.  We’ll do whatever it takes to make it right.

Returns

We never ask you to return anything.  If you have a problem, please call 573-486-2266 or email info@hermannwursthaus.com.  

 

Frequently asked questions: 

Do you ship Wurst Haus beers?  No, at this time we do not have a license to ship alcoholic beverages.

What payment methods do you accept?  We accept Visa, MasterCard and Discover credit cards and Hermann Wurst Haus e-gift certificates.

Can I place an order over the phone?  Yes, you can call our store at (573)486-2266 during our store hours which are Monday through Friday 9 am to 4 pm CST. We will be happy to take your order.  You can also call us with any question or concerns about your order. Sorry for the inconvenience but weekends are too busy to take phone orders.

If I live in the area or am visiting,  can I pick up an order at the store?  Yes, you are always welcome to pick up your order at our store located at 234 E 1st St. Hermann, MO  65041.  We can have your product waiting for you whether your order is placed over the phone or the internet.  Please call us in advance.

Can I send an order as a gift?  Hermann Wurst Haus products make great gifts.  Just fill in the recipients address in the ship to section and we will ship it directly to them.  If you would like to add a personal note please let us know in the comments section.  We will not include an invoice in the package.

Do you ship internationally?  We appreciate your interest but we ship only to the 48 continental United States.

If my shipment of perishable product has thawed but is still cool is it ok to refreeze it?  Yes, if your product is still cold but has thawed it is ok to freeze it again.